Who We Are
PHD Pedals, LLC values your privacy. This privacy policy explains how and what personal information we collect through our website, https://phdpedals.com. Additionally, this policy discloses how we use and/or disclose that personal information. Questions, concerns, or comments may be directed to phdpedals@gmail.com
By providing your personal information to our website, you consent to the information handling practices described in this privacy policy. This policy covers the information practices of phdpedals.com. The site may contain links to other websites operated by other parties. PHD Pedals is not responsible for the privacy practices or content of other websites.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are set in your browser by websites and stored on your computer’s hard drive. These cookies are used to collect information. You may instruct your browser to refuse all cookies, or to indicate when a cookie is being set. If you do not accept cookies, however, you may not be able to use certain portions of our site. Note that not all cookies are the same: Necessary cookies are used for carrying out a transmission of a communication over an electronic communications network, allowing the provider of an information society service to provide such service as explicitly requested by you, or managing the security of the website. Performance cookies are used to collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. it is only used to improve how a website works. Functionality cookies – These cookies allow the website to remember choices you make (such as your user-name, language or region you are in) and provide enhanced, more personal features. Cookies may be ‘first’ or ‘third party’ depending on the domain placing the cookie. First-party cookies are set by a website that is being visited by the user at the time. Third-party cookies are cookies are set by a domain other than that of the website being visited by the user. Session cookies allow the website to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are temporary. Once you close the browser, all session cookies are deleted. Persistent cookies on the other hand are cookies which remain on your device for the period of time specified in the cookie. We use both session and persistent cookies. Noteworthy cookies used on our site include: Google Analytics (e.g. _ga, _gali, _gid); You can find Google’s cookie policy here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies; Jet Pack (e.g. tk_lr, tk_or, tk_r3d) which tracks which pages are most popular, using only randomly-generated anonymous ID; PayPal (various) see their policies here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full and here: https://www.paypal.com/us/webapps/mpp/ua/cookie-full. Stripe uses cookies such as wp_woocommerce_session_HASH, _stripe_mid, and _stripe_sid – Learn more https://stripe.com/gb/privacy
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you want to disable cookies, these links may be helpful: Disable Cookies in Chrome; Disable Cookies in Firefox; Disable Cookies in Safari; Disable Cookies in Internet Explorer
Embedded Content From Other Websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What Personal Data We Collect and Why
Passive data is automatically collected while you browse our website, for example, by Google Analytics, JetPack, and PayPal. While you visit our site, we track which products you view, location, IP address, cookie information, system type, browser type, etc. We use this for purposes like showing you ‘recently viewed products,’ estimating taxes and shipping, and improving the user experience. We use cookies to keep track of cart contents while you’re browsing our site. Analytic data is generally used in aggregate to keep an eye on how many people are visiting our website, how they get there, and how long they browse.
When you purchase from us, we will ask you to voluntarily provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment details, etc. We will use this information for purposes, such as to send you information about your order; to respond to your requests, including refunds, complaints, or warranty matters; to process payments and prevent fraud; to ship you your purchases; to comply with any legal obligations we have, such as calculating taxes; to Improve our store offerings.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We will also store comments or reviews, if you choose to leave them.
How Long We Retain Your Data
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We will also store comments or reviews, if you choose to leave them. The comment/review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, personal data associated with transactions is retained for 2 years from the date of purchase (for matters of warranty), at which point Personally Identifiable Information is anonymized. Transactional data is retained beyond this point as required by law or administration purposes for tax and business records, legal, and/or security matters. As financial transactions occur through 3rd parties (e.g. PayPal), you should consult their own privacy policies for their own specific record keeping practices. Personal data associated with incomplete transactions (pending/failed/canceled) is cleared after 24 hours.
Who We Share Your Data With
We do not sell or rent your personal data to third parties. We may provide personal information to third parties for their use in performing internal business functions (e.g., maintenance, security, data analysis, email transmission, CRM, database management services, email marketing, surveys, or data hosting) on our behalf. JetPack and Google Analytics provide statistical data for us on how our website is used. PayPal and and any other payment processor that you may use will necessarily require access to certain Personal Information.
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
We share information with third parties who help us provide our orders and store services to you; for example, Printful supplies drop-shipping orders for apparel ordered through our webstore. You can find their privacy policies at Policies | Printful.
We may disclose personal information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose personal information where we, in good faith, deem it appropriate or necessary to prevent violation of our Terms of Service, or our other agreements; take precautions against liability; protect the rights, property, or safety of PHD Pedals property, any individual, or the general public; maintain and protect the security and integrity of our services or infrastructure; protect ourselves and our services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
We accept payments through Stripe. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see https://stripe.com/gb/privacy for more details.
For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information.
Google Analytics
We use Google Analytics to analyze the use of our website; Google provides us with aggregated data that helps us to know what works, what doesn’t, and what you like. This helps us make better business decisions and offer you a better shopping experience. Google, as a third party, controls and handles all the information that Google Analytics collects, and you should check their privacy practices and policies if you choose to use our website. You can find this information at http://www.google.com/analytics/learn/privacy.html.
What Rights You Have Over Your Data
You have the right to not provide us with personal information. You also have the right to access your personal data to update, correct, or delete certain data. This does not include any data we are obliged to keep for administrative, legal, or security purposes—you may do this by contacting us at phdpedals@gmail.com, or at the Contact address below. In the EU, GDPR rights include: to access, to be informed, to restrict processing, data portability, to object, to rectify, to non-automated decision-making, to erasure (in applicable circumstances)
Children
PHD Pedals’ website is not directed towards children (individuals under 13 years of age). We request that such individuals do not provide any personally identifying information through our website. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by Law. If we become aware that personal information from such an individual has been collected on or through PHD Pedals’ website, we will take steps to delete this information.
Non-United States Users
Our website is hosted in the United States, and we may use service providers in the United States and elsewhere to process personal information on our behalf. If you use our website outside the United States, note that your personal data may be transferred outside of your home jurisdiction to the United States and to other jurisdictions where our affiliates and service providers are located. Some of these jurisdictions may not have equivalent data protection laws as the United States. By using our Websites, you are agreeing that your personal data may be transferred to the United States and other jurisdictions, as explained in this section.
How We Protect Your Data
We care about your privacy and strive to protect your data. We use reasonable security measures to protect against the loss, misuse, or alteration of personal information which we control, both during transmission and after receipt. While we make a good faith effort to protect your data, internet transmission and/or electronic storage can never perfectly secure, and we cannot guarantee against unauthorized access, use, disclosure, or alteration. If we learn of a security breach involving your data, we may attempt to notify you electronically so that you can take appropriate steps to protect yourself. By using our website, you grant us permission to communicate with you electronically regarding the security of your data, using the email address we were provided by you. We may also post a notice on our website in the instance of a data breach.
Contact Information
If you have questions regarding this privacy policy, you may contact us at phdpedals@gmail.com, or write us at: PHD Pedals; 206 Ruby Dell Ln; Waco, TX 76705
Changes to This Privacy Policy
PHD Pedals may update this privacy policy from time to time. Changes will be made public by posting the new Policy to this Site. You are advised to review this policy periodically for any changes. Current revision: 9/18/2022
